Support
Need help with Rüya Defteri (Dream Journal — AI Interpretation)? Check the frequently asked questions below, or reach us directly — we typically respond within 2 business days.
Frequently Asked Questions
How do I record a dream?
Tap the "+" button on the tab bar, write your dream, pick a mood and category, then save. Your dream appears in the Journal tab.
How does AI interpretation work?
Open a dream and tap Interpret. The dream text is analyzed by an AI model and a symbolic and psychological interpretation is generated. Each interpretation consumes AI tokens.
What are tokens and how do I get them?
Tokens power AI features (interpretation and visualization). Free users start with a limited balance. You can buy token packs in the app, or subscribe to Premium for a monthly token allowance.
How do I manage or cancel my subscription?
Subscriptions are billed through your Apple ID. Open Settings → your name → Subscriptions on your iPhone to manage or cancel. Cancelling stops the next renewal; you keep Premium until the period ends.
How do I restore my purchases?
Open the Premium screen in the app and tap Restore Purchases while signed in with the same Apple ID you purchased with.
Is my dream data private?
Yes. Your journal is tied to your account and stored on encrypted cloud infrastructure. See our Privacy Policy for full details on how data is handled.
How do I delete my account and data?
Go to Profile → Settings → Delete Account in the app. This permanently removes your dreams, interpretations, and account data. You can also email us to request deletion.
My data didn't sync to my new device. What do I do?
Make sure you linked an email account in the Profile tab and signed in with the same account on the new device. Anonymous accounts are device-local until linked.
Contact Support
Couldn't find what you need? Email us and include your device model and iOS version if you're reporting a problem:
Email: [email protected] →