Support

Saving and starting over

Every confirmed decision is saved automatically on your iPhone. Continue from the home screen after taking a break. Starting a new game replaces the current story but keeps completed-run archives, discovered endings and audio/text preferences. Hotel and train saves are separate.

Internet, accounts and purchases

Stories work offline without a game account. The initial purchase includes Otel Lâl’s three nights and eight endings. Son Sefer is a separate permanent one-time in-app purchase; existing hotel content remains included. There are no ads or subscriptions. Purchase and restoration may require a connection to Apple. The purchase screen shows your current regional price.

Making a decision

Select an answer to preview its effects, then tap “Bu yanıtı ver” to confirm and save it. An optional illustrated transition and written reaction follow. Skipping or replaying a transition does not make another decision.

Audio and text settings

Settings (“Ayarlar”) includes separate toggles for rain, music, effects, haptics and transitions, independent rain/music volume controls and three story text sizes. “Atmosferleri dinle” previews three music moods without changing your story.

The game respects your iPhone’s silent mode. Check silent mode, media volume and the in-game volume settings. Sounds play only while the game is open. After an interruption or headphone change, tap “Sesi sürdür” if it appears in Settings.

Replaying a night

Open “Geceler” on the home screen to replay a reached night with a saved checkpoint. Confirmation restores that night’s starting resources and knowledge and replaces later decisions. Your ending collection remains. Older saves without a checkpoint cannot replay that night.

Son Sefer

Son Sefer is a separate Turkish story: three stops, 18 decisions, two investigation routes and four endings, unlocked with a one-time in-app purchase. Versions before 0.5 contain only a letter preview; update the app to play the full story. The expansion can start from one completed hotel run or neutral history; your hotel save stays intact. The train has its own journal, stop checkpoints and ending collection.

Restoring Son Sefer

Use “Satın alımları geri yükle” on the Son Sefer screen. You may need an internet connection and the Apple account used for purchase. Access is checked again when a pending transaction is approved. Retry if the store product cannot load. Restoring a purchase does not transfer story progress from another device.

Moving or deleting saves

There is no in-game cloud sync. Saves stay on your iPhone. Restoring an Apple device backup depends on its contents and your iOS settings.

To remove all local saves, endings and settings, delete the app together with its data. Removing the Home Screen icon or offloading the app does not delete saves. Restoring an old device backup may bring them back.

Report a problem

Email [email protected] with your iPhone model, iOS version, app version and the screen where the issue occurred. Do not send passwords or banking details. Keep private notifications out of any screenshot you choose to share.